Asus recollects 10,000 Z690 Hero motherboards due to a backward capacitor


Did you purchase a flagship Asus motherboard on your twelfth Gen Intel processor anytime earlier than December 2021? You’d greatest test if it’s the ROG Maximus Z690 Hero and get it swapped out if that’s the case as a result of it might doubtlessly begin a fireplace in your own home.

In January, a savvy YouTuber discovered that Asus put in one in all that $600 board’s capacitors backward, and the corporate promised to work with authorities businesses on a substitute program. Today, seven months later, the US Consumer Product Safety Commission (CPSC) and Asus are lastly formally saying that recall.

According to the CPSC’s recall announcement, roughly 10,000 motherboards have been affected with serial numbers beginning in MA, MB, and MC — a serial quantity which you’ll find on a label subsequent to the 24-pin ATX energy connector or the motherboard’s field when you occurred to maintain it.

You can test your serial quantity right here, however weirdly, Asus’ recall website doesn’t but appear to be stay. It appears to be like like you might have to undergo customer support in the intervening time.

The CPSC says there have been 10 studies of melted motherboards to this point however no accidents. It doesn’t say whether or not every other property was broken. Presumably, the problem has been fastened for boards bought since January 2022 — as of immediately, the board is unquestionably nonetheless on sale.

Desktop PC half recollects aren’t notably frequent, however they’ve been popping up extra typically as educated YouTubers have begun investigating why their components failed. Gamers Nexus was instrumental in pushing NZXT to recall its H1 mini-ITX case as a consequence of a fireplace hazard, to not point out Gigabyte’s “exploding” energy provide models.

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