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My unique 14 PM order went out for supply on 9/23 and went lacking. Apple expedited a substitute system order and it went out for supply on 10/5. Yup. Went lacking as properly.
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Spent numerous hours on the telephone with the native UPS facility supervisor. Two iPhones make it over safely from ZZ China solely to vanish as soon as it arrives at my native facility? Obviously there’s a theft difficulty. The UPS supervisor and driver confirmed this. Supposedly the telephones are by no means loaded onto the truck.
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Fortunately Apple customer support has been exemplary. Have to attend till 3 days go with no supply earlier than they will request a substitute. But undoubtedly ask to talk with a supervisor. They have the flexibility to make issues occur rapidly. Thankfully a supervisor gave me a direct quantity to their division and it’s been a lifesaver by way of saving time.
Called Friday and spoke with a supervisor and he or she processed the order for one more expedited substitute. Got an electronic mail and textual content from Apple the following day that substitute #2 had shipped. Wow, that was quick.
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Per the advice of the UPS supervisor, I requested Apple to request a provider hub maintain so I can choose up the telephone at will name on the native facility. Supposedly it’s the one technique to stop the group answerable for loading the vehicles from dealing with the bundle. Hoping that is true.
However, I seen that my cargo origin scan is from Lebanon, TN and never ZZ, China. Wonder if there’s a provide of iPhone 14 PMs within the States now?
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